Your physical and mental health are paramount, and we provide a wealth of resources to support you and your family in these areas. From access to comprehensive medical care and fitness programs to mental health counseling and stress management, we’ve got you covered. Our offerings include regular health screenings, personalized wellness plans, and workshops on mindfulness and mental resilience. Prioritize your well-being with our extensive support network, ensuring you and your loved ones thrive physically and mentally. Your health is our top priority, and we’re committed to helping you achieve a balanced and healthy life.
Aetna Employee Assistance Program (EAP)
Resources for Living is an employer-sponsored program, available at no cost to you and all members of your household. Children living away from home can access services up to age 26. Services ae confidential and available 24 hours a day, 7 days a week.
Once on the website, we encourage you to create your own personal log in so that you can personalize your experience.
Emotional wellbeing support
You can access up to 6 counseling sessions per issue each year. You can also call us 24 hours a day for the in-the-moment emotional well-being support.
Counseling sessions are available face-to-face, online with televideo, chat therapy or by phone. Services are free and confidential. We’re always here to help with a wide range of issues including:
- Anxiety
- Relationship support
- Depression
- Stress management
•Work/life balance - Family issues
- Grief and loss
- Self-esteem and
personal development - Substance misuse and
more
Chat therapy
Send secure text messages to your counselor, who will respond within one working day up to five days a week. A week of texting counts as one session. You can also schedule to meet online for 30-minute televideo sessions. Each televideo session counts as one visit. Working with a counselor can help you:
Lower your stress even when life keeps you super-busy
- Lower your stress even when life keeps you super-busy
- Make time for self-care
- Set and work toward your goals
Work on the same kinds of issues you’d see a counselor
face-to-face to talk about. Chat therapy is for individual
counseling for members 13 years of age and older.
Daily life assistance
Competing day-to-day needs can make it tough to know where to start. Call us for personalized guidance. We’ll help you find resources for:
- Child care, parenting and adoption
- Care for older adults
- Caregiver support
- Special needs
- Pet care
- Community resources/basic needs
- Summer programs for kids
- Household services
and more
Online resources
Your member website offers a full range of tools and resources to help with emotional wellbeing, work/life balance and more. You’ll find:
- Videos and podcasts
- Articles, blogs and self-assessments
- Mobile app
- Child and adult care provider search tool
- Live and on-demand webinars and more
Discount Center
Find deals on brand name products and services including electronics, entertainment, gifts and flowers, travel, fitness, nutrition and more.
Mind Companion Self-care
You have access to evidence-based support tools to help manage depression, anxiety, stress, substance misuse and more.
Blue Cross Blue Shield (BCBS) Online Visits
If enrolled in one of HSC’s BCBSM medical plans, you and your family have access to a comprehensive toolchest of health and wellness resources. Whether you’re looking for preventive care, managing a chronic condition, or just maintaining a healthy lifestyle, HSC’s offerings have you covered. With HSC, your well-being is always our priority.
If you have question or need assistance with any of the programs, contact BCBSM at 866-869-5382.
Virtual Care (medical and mental health services) – BCBSM/Teladoc
Get care when you need it, wherever you are.
With Virtual Care by Teladoc Health®, you and everyone on your health plan can get virtual medical and mental health care from a smartphone, tablet or computer.
Virtual Care is included with your Blue Cross Blue Shield of Michigan and Blue Care Network health care plan.
24/7 care
Have a virtual visit with a U.S. board-certified doctor for minor illnesses such as colds, sore throats, urinary tract infections and pink eye. Visits are available for adults and children.
Medical visits are available 24/7, anywhere in the U.S., when your primary care provider isn’t available. You don’t need an appointment and the average wait time is 10 minutes. Prescriptions, if needed, can be sent to your preferred pharmacy.
Mental health
Through the Mental Health option, you can connect with a licensed therapist or U.S. board-certified psychiatrist when you’re dealing with stressful situations such as grief, anxiety and depression.
Mental health visits require an appointment, but many therapists and psychiatrists have evening and weekend availability.
Visit bcbsm.com/virtualcare for a link to download the Teledoc Health app.
Tobacco Cessation Coaching
Tobacco Cessation Coaching pairs you with an experienced coach who offers support personalized to your specific interests and needs. The same coach stays with you throughout your journey to quit. You can connect with your coach by phone or app. In addition to coaching, you’ll have access to:
- Daily Cards to inspire positive behavior change by highlighting healthy actions that are easy to understand and do
- Self-guided Journeys® that promote positive behavior change to employer health habit formation
- Trackers to help you easily set goals, monitor progress and drive accountability
Get started today
To enroll, log in to your BCBSM member account:
- Choose the Programs & Services tab.
- Then select Blue Cross Well-Being under Quick Links.
- Select the Programs tab.
- Select the Tobacco Cessation Coaching – break a nicotine habit.
- Select Start Now for support in your journey to becoming tobacco free.
Health coaches are available:
Monday through Thursday: 8 a.m. – 11 p.m.
Friday: 8 a.m.-7 p.m.
Saturday: 9 a.m.-7 p.m.
Coordinated Care Support Program – BCBSM
Help simplifying and connecting it all
Your health plan offers one-on-one, personalized support to help you manage your condition so you can live and feel better. We’re ready to help you say on track with your care plan by:
- Connecting you to a nurse-led Blue Cross® care team, which includes pharmacists, dietitians and behavioral health social workers, to support your comprehensive care needs
- Identifying health risks and steps you can take to improve your health
- Helping you understand your condition, find the transportation to appointments, engage with community resources, adhere to medication plans and more
It’s free and completely confidential.
Diabetes Management Program – BCBSM/Livongo/Teledoc
Getting healthy is easier with a little help
Your Blue Cross Blue Shield of Michigan or Blue Care Network health plan includes a Diabetes Management program. We work with Teladoc Health® to offer this program to you at no additional cost.
The program gives you and your covered family members who have Type 1 or Type 2 diabetes easy-to-use tools and personal support to help you stay on track with your doctor’s care plan and make lifestyle changes to improve your health.
Uncomplicate your care
Reduce your cost for care and conveniently manage your diabetes in one place with the Teladoc Health app and resources, including:
- Advanced blood glucose meter
- Unlimited test strips and lancets
- Personalized tips and expert coaching
- 24/7 real-time support for out-of-range readings
These resources are available at no extra cost.
Cancer Support Program – BCBSM
Cancer Support is accessible through the OncoHealth virtual platform, Iris, which includes:
- 24/7 access to a team of oncology nurses who can provide personalized advice on managing side effects and symptoms
- Weekly mental health sessions with a therapist specializing in working with people and families dealing with cancer
- Access to registered dietitians who focus on nutritian and cancer
- A digital tracker for recording goals and side effects
- A library of more than 200 on-demand articles and videos on cancer, treatments, side effects and procedures
- A peer mentor community to connect with others who have been in similar situations with cancer
Family Building and Women’s Health Program – BCBSM/Maven
With Maven, you get personalized 24/7 care and guidance
for your path to parenthood and beyond. You have access to
Maven through your health plan at no cost.
You and your covered partner get:
- Personalized support from a dedicated care advocate
- Virtual appointments and messaging with Maven providers and coaches
- Expert-approved resources such as articles and on-demand classes
Starting a family
- Thinking about planning your family
- Exploring fertility treatments (IUI, IVF and egg freezing)
- Choosing a surrogacy or adoption agency
- Managing mental health
Having a child
- Creating your birth plan
- Breastfeeding or bottle feeding support
- Navigating infant sleep
- Returning to work
Navigating parenthood
- Pediatric care
- Parent coaching
- Help finding the right child care
- Developmental support
Managing menopause
- Managing symptoms
- Understanding treatment options
- Pelvic floor therapy
- Career coaching
Wellbeats
This service is available to all HSC employees. Join on the app or via computer to access many different wellness classes for weight loss, strength building, toning, yoga, meditation, endurance training, and many more fitness options for all, including children.
Computer access: wellbeats.com
Phone or Tablet: download the Wellbeats app on iOS, Android or Windows
On a TV: download the Wellbeats app on Apple TV
Login Instructions: After your first month of hire, you will receive a communication from Wellbeats with instructions and a password for first time login. Your HSC email is your username. If it has been a while since you received your welcome communication and you do not know your password, simply select Forgot Password. Wellbeats will send a temporary password to your HSC email.
Members can contact our Support Team via email at support@wellbeats.com or can call 855-520-7500.
Fitness Center at HSC
This facility is open to HSC employees only. This well-equipped gym is in the S12 building on the second floor and is open 24/7. The gym is outfitted with professional fitness/weight machines, free weights, cardio machines, and a separate fitness room with mats for stretching, yoga, or even fitness classes like P90X.
Employees are required to fill out a participant release and waiver acknowledgement form to use the facility. This form can be found in the HR portion of the HSC intranet site.
If you have questions about any HSC benefits or how to use them, please reach out to HR at G1HSC-HR@hscpoly.com.